Need Tech Help?
Students can get additional tech help by contacting Annette Torrey.
Office: (401) 341-2413
E-mail: annette.torrey@salve.edu
Tech Help for Students
Computer Requirements
Our online courses are delivered using My WebCourses, our course management software. My WebCourses is accessible to any computer, Windows or Macintosh, with an internet connection. However, you must be using a supported web browser and it must be configured correctly. The software will automatically do a browser check and inform you of any adjustments that must be made.
Note: My WebCourses works best with a high speed internet connection. If you are on a dial-up connection, please use the Mozilla Firefox browser.
Some courses may require additional plug-ins to access course material. Listed below are links to the most common plug-ins required for our courses.
Our campus uses Microsoft Office™. All written papers need to be saved in a file format compatible with Microsoft Word™ (either .doc or .rtf). Some of our business courses require spreadsheet software for their assignments. You will need to save your assignments in a format compatible with Microsoft Excel™ (.xls). If you do not use Microsoft Office, please read below on how to save your files in a compatible format.
General Information and Help
Our Tips for Learning Online can make your transition to online learning a little smoother.
Learn how to Get the Most Out of an Online Discussion in an interactive course.
Never miss an important notification from the university again! Learn how to forward your Salve e-mail to your personal e-mail account.
Help! I can't log on to My WebCourses.
- Check your username. It must be in lowercase with no spaces. Did you remember the dot?
- Are you using the correct password? Your 9-digit student ID number is the default. If you have changed your password through the University's e-mail or MySalve system it will affect your login to My WebCourses, so you should use that password instead.
- Do a browser tuneup. Your browser must be configured correctly to work with My WebCourses.
- Contact our Course Management Administrator.
Saving documents created in WordPerfect, OpenOffice, and Microsoft Works
Our faculty use Microsoft Word to read and grade papers. Any paper you submit must be saved as a Word document (.doc). Both Works and Wordperfect have this capability.
- To save as a Word file use the File>Save As option from the menu bar.
- In the Save as type drop down box, choose "Word document" (.doc)
Printing from My WebCourses
My WebCourses is a frame-based application. To print, place your cursor over the material you want printed, then click your mouse button. Select Print from the File menu. Or right-click (ctrl+click on Mac) and select Print from the pop-up menu. If you do not click in the area to be printed you will only get a printout of the navigation bar.
Tutorials
My WebCourses Tutorials
You will need Flash Player to view these tutorials.
My WebCourses Tutorials
You will need Adobe Acrobat Reader to download and view these tutorials.
