Salve Regina University

Office of Information Technologies

Office Location: Munroe Center
IT Help Desk: (401) 341-7777
E-mail: helpdesk@salve.edu

Help Desk

Latest News & Announcements

MyData has a new look and feel.

If you need help we have provided a brief guide to the new features.

Salve Regina Student Laptop Program

For information pertaining to the Student Laptop Program, click here.

Microsoft Office 2007

Through the university's Microsoft Campus Agreement, Salve Regina has the opportunity to upgrade its standard Office suite to the latest release, Microsoft Office 2007. This latest release of Office 2007 includes several new features (approximately 176) with the two most notable being a new user interface (the 'ribbon' interface) and a new file format (XML-based). It should be noted that any documents created under the existing Office 2003 format are compatible with Office 2007.

In order to assist in the migration to Office 2007, several considerations have to be acknowledged which affect students, faculty and staff. One of the key considerations is timing and with the new academic year in the near offing, it is important that the deployment efforts begin soon.

For more information on the deployment of Microsoft Office 2007, click here.

To All Help Desk Visitors Seeking Assistance

Current Help Desk Options via Telephone (x.7777)

When calling please choose from the following four options:

  1. FAST Line - the technology help line for teacher’s stations, labs and classrooms.
  2. Computer hardware and software issues.
  3. Network connection issues.
  4. Telecommunication related calls.

You may also use the form below to describe or report a problem:

Personal Information:

Name:
Salve ID#:
*
Telephone:
Location:
(if you are off-campus, please leave this field blank)
E-mail:
Preferred Method of Contact:

Computer Information:

 
PC Mac
Operating System:
Type of Assistance Required: