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FAQS
Can I see my student tuition account on line?
All students can see their student tuition account (all financial transactions)
online by accessing the university portal named MY
SALVE. The student enters a user ID and password and is able to
see all billing information. Parents can also see this information if
the student gives the user ID and password to the parent. This allows
24 hours, 7 day a week access to student billing information.
What is the purpose of the $500(Resident
Student) $300 (Commuter Student) admission deposit?
The first $300 (non-refundable after May 1) of the commitment deposit
is split to cover the following:
- $100 the administrative cost of acceptance and matriculation into the university
- $200 is to cover the cost of the first year experience program inclusive of summer orientation.
The additional $200 paid by prospective resident students represents a housing reservation deposit. This reservation deposit is held in a separate account and credited back to the student account during the spring semester of the student's sophomore year.
What is the purpose of the activities fee?
The activities fee is used to fund student activities, organizations,
concerts and events held on campus. It is separated and controlled by
student organizations for student use. It also helps fund the operation
of the Wakehurst Student Center and allows for statewide access to RIPTA
bus service. The activities fee is $100 per semester.
Why did I receive a late fee on my student account?
Tuition, room/board and fees are due in full by August 1 for the fall
semester and December 17 for the spring semester. If the tuition bill
is not paid in full by these dates (unless covered by anticipated financial
aid or a non delinquent monthly payment plan with Tuition Management
Systems), the university reserves the right to charge late payment fees
in accordance with stated policy.
LATE Fees
How can I put money on the Salve Card?
Deposits can be made to the Salve Card by mail or in person at the business
office (see General Office information) using cash, check, MasterCard
or VISA, by phone using MasterCard or VISA, or students can use the
cash to card machine located on the first floor of Miley Hall just outside
of the cafeteria.
LINK TO SRU CARD DEPOSIT REQUEST FORM [html | pdf]
How do I request a refund of an overpayment
to my student account?
All student refunds must be requested in writing and are made payable
to the student unless otherwise requested by the person responsible
for the payment of the bill. If the credit balance is from a loan applied
for by the parent, that portion of the overpayment will be refunded
to the parent. Refund requests may take up to ten working days to process
and will be mailed home unless requested otherwise. Please complete
a STUDENT REFUND REQUEST in the business
office or download the form, fill it out, sign it, and return it to
the business office.
Can I receive an advance on my anticipated financial
aid?
Students may request a refund of any overpayment on
their tuition account as soon as the university has received the financial
aid funds. Students are able to monitor their student account balances
using the My Information application of the MY
SALVE portal. The university will not advance funds in anticipation
of financial aid.
How do I make a change to my meal plan or housing
assignment?
Student may make changes to their housing assignment and meal plan during
designated periods during the year. For more information, please contact
the office of residential life at 401-341-2210.
What are the items listed in the pending column
of my student bill?
Pending items listed on the student bill represents anticipated financial
aid that has not yet been credited (reducing charges) to the student
account. Pending items are normal at the start of each semester due
to certain disbursement timing rules. If you have items pending on your
student bill after the first month of classes, you should investigate
these items with the financial aid office as to why the items have not
been disbursed on to your account. You may need further action in order
to be eligible to receive the funds.
Why is my work study award not reflected on
my student bill?
Work study funds are allocated to students to work in the university work study program. Each student, once employed, is paid directly for hours worked. Therefore, this award is not used to reduce tuition, room/board and fees. However, students can elect to have their earnings directly deposited to the student tuition account by contacting the payroll office.
For questions related to the Laptop Program visit: www.salve.edu/laptops
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