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TUTORING SERVICES
Frequently Asked Questions
Where are you?
The Academic Development Center is located on the 3rd floor of McKillop Library, in Room 308.
When are you open?
Tutoring for walk-in subjects and for the Writing Center takes place Monday through Thursday 12:00 p.m. – 9:00 p.m., and Sundays 5:00 p.m. – 9:00 p.m. Individual appointments take place all times during the week. The reception desk opens Monday through Friday at 9:00 (x 2226) to take calls and make appointments for students.
How do I get a tutor? Walk-in hours are provided for major subjects like Calculus, Biology, Spanish, Accounting, Chemistry and Statistics. Please see the Schedule of Walk-in Subject Tutoring for details about when these subjects are offered. If these times are not convenient, or if you want more intensive or 1:1 help, please make an appointment (x.2226).
For all other subjects come to the ADC at McKillop 308 or call ext. 2226 and let us know you need a tutor. We will schedule an appointment for you either on the phone or within 24 hours. Sometimes your tutor will contact you directly to schedule an appointment that works for both of you.
What if you don't have a tutor for the subject I need?
We currently have over 40 peer tutors in a wide variety of subjects and can accommodate most requests. If we have no tutors in a given subject we will try to locate one for you. This may take some extra time, but we will always do our best to get you the help you need.
Who does the tutoring?
Subject tutors are Salve Regina students who have excelled in the subject(s) they are tutoring and have been recommended by their professors. They also participate in a tutor training program. Many of our tutors are certified through the College Reading and Learning Association (CRLA), a nationally recognized honor, and a guarantee to you of the highest quality tutoring.
What is a tutoring session like?
Tutoring sessions will vary greatly, depending on what your tutoring needs are. Most tutoring sessions are one-on-one and last just under an hour. Some tutors and students prefer to work in groups, and some students like to come with a study-partner with whom they can go over the material after the session. The way you and your tutor work together, and the content you cover in your sessions, will be up to you and your tutor to decide.
I am doing okay in my subject now but I'm worried that I might fall behind. Should I see a tutor now or should I wait until I'm having trouble?
Don't wait! Strong students know to "front-load" their studying with the necessary structure and support rather than waiting until trouble hits. Once you fall behind it can be much harder to get caught up; sometimes, even impossible.
I have a big test tomorrow – can I get a tutor right away?
We cannot guarantee help this quickly, but it's always worth calling. Sometimes we have a tutor available on the spur-of-the-moment, or we can give you a tutor's phone number so you can contact them to see if they might be available for last minute assistance.
I have a learning disability. Do you have tutors who can help me with my special needs?
If you have a learning (or other) disability you should already have a document file in the ADC, and have met with the ADC Director, who also oversees disability services for the University. If this is not the case, do so as soon as possible so the Director can assist you in setting up any reasonable accommodations that might be needed, and give you suggestions for how best to approach your schoolwork. The tutors do not have specific learning disability expertise, although they are skilled at working with different learning styles and have many strategies at their disposal for working with different learning types. The more you can tell your tutor about how you learn best the better they will be able to help you. The Director will work with you to secure more specialized support, however, if this is what you need.
English is not my first language. Do I need to go through the ESL Office for help or can I come straight to the ADC?
You should be in touch with the ESL Coordinator (401) 341-2165 to discuss your needs, and to get specific ESL support if needed. The ADC stands ready to provide you with any specific subject tutoring and Writing Center help you need.
I need help with a paper I'm writing. Do I come to the ADC for this?
Yes. The ADC also houses the Writing Center, and it is through our Writing Center tutors that you will receive assistance with papers in any stage of the writing process. Walk-ins are able to get assistance in 30 minute sessions, for short papers (less than 5 pages). For a longer session (50 minutes) and for longer papers and projects you should schedule an appointment (401) 341-2226.
Can the ADC guarantee me a higher grade in my course if I use their tutoring services?
Tutoring is almost sure to increase your understanding of the material as well as your grades, not to mention helping you feel more confident and less stressed out, but tutors cannot guarantee grades. The work is still up to you!
I requested a tutor but no one ever called or emailed me. What's up with that??
Uh-oh, sorry! We do our best, but occasionally there are slip-ups in the communication network (email goes down; a number gets written down incorrectly, etc.). If haven't heard anything from us for more than a day, call us back! We will make sure you are taken care of.
What if I made an appointment and I can't keep it, or I know I'm going to be late?
If you can't keep your appointment or you are going to be late, it is critical that you call or email your tutor as soon as possible so that time is freed up to give to someone else, and your tutor isn't waiting in vain for you. If you cannot find their contact information call us (x.2226) and we will get a message to your tutor.
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