All residence hall rooms are equipped with one wired connection per student, provided by Cox Communications. Wireless access is also available in the residence halls. If you experience issues with wireless connectivity in your room, call the Help Desk at (401) 341-7777.
Salve Regina does not support personal wireless devices such as wireless routers and printers. If you bring a gaming device, call Cox at (866) 402-0901 to have them open the port to connect the device.
Cable TV service is provided by Cox Communications. All channels in the Rhode Island expanded basic package are included. Premium or pay-per-view channels are not available on campus. Students are responsible for bringing a cable-ready TV and coax cable.
The channel lineup is subject to change. For questions regarding TV setup or the channel lineup, call the Help Desk at (401) 341-7777.
Connecting Your Television
Attach your TV to the cable TV connector. Using the remote control, make sure the TV is set to "Cable." You may need to program it to recognize the working channels on Salve Regina's system. For specific instructions, consult your TV owner's manual.
If you are not receiving a signal and have verified that your TV is set to the cable setting and your coax cable is properly connected, call Cox at (866) 402-0901. The technician may ask you to check certain items on your TV or even try another working TV before they schedule an appointment for repair. You must be present at the agreed time or you will be charged $75 for a missed service call. Cox is not responsible for repairing, installing or configuring your television.
There is no charge for service calls unless the problem was found to be caused by improper installation, configuration or a malfunction with your TV or coax cable. In this case, a $75 service fee will be charged to your Salve Regina account.